Last Updated: October 3, 2026

At Kapdaay, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By using https://kapdaay.store, you acknowledge the practices described in this Privacy Policy.

1. About Kapdaay

This Privacy Policy applies to the Kapdaay website and services available through:

https://kapdaay.store

Throughout this Privacy Policy, “Kapdaay,” “we,” “us,” and “our” refer to Kapdaay.

“You” and “your” refer to visitors and customers who use our website or purchase our products.

2. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, or otherwise interact with Kapdaay.

This may include:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing address

  • Shipping/delivery address

  • City and postal code

  • Order history

  • Product preferences

  • Information you provide when contacting customer support

Order Information

When you place an order, we may collect information necessary to process and deliver your purchase, including:

  • Products ordered

  • Product sizes and quantities

  • Order number

  • Order value

  • Delivery information

  • Payment status

  • Return or exchange information

Payment Information

Depending on the payment method you use, payment information may be processed by our payment provider or other relevant service providers.

Where possible, Kapdaay does not directly store complete payment-card information such as your full card number or security code.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Approximate geographic information derived from technical data

  • Referring website

  • Website interaction information

  • Cookies and similar technologies

This information helps us understand how visitors use our website and improve the performance, security, and functionality of our online store.

4. Cookies

Kapdaay may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information and recognize returning visitors.

We may use cookies to:

  • Keep the website functioning properly;

  • Remember shopping-cart information;

  • Improve website performance;

  • Understand website traffic and usage;

  • Remember preferences;

  • Improve the shopping experience;

  • Measure advertising and marketing performance; and

  • Help protect the website from fraudulent or unauthorized activity.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

5. How We Use Your Information

Kapdaay may use the information we collect to:

  • Process and fulfill orders;

  • Confirm purchases;

  • Arrange delivery;

  • Contact you about your order;

  • Provide customer support;

  • Process returns and exchanges;

  • Process refunds;

  • Communicate about products and services;

  • Improve our website and products;

  • Understand customer preferences;

  • Detect and prevent fraud or unauthorized activity;

  • Maintain website security;

  • Troubleshoot technical problems;

  • Analyze website usage;

  • Improve advertising and marketing;

  • Send promotional communications where permitted; and

  • Comply with applicable legal obligations.

We aim to use personal information only for legitimate business purposes connected with providing and improving our services.

6. Order and Delivery Information

When you purchase a product from Kapdaay, we need certain information to complete your order.

For example, we may provide your:

  • Name;

  • Phone number;

  • Delivery address; and

  • Order details

to the courier or delivery service responsible for delivering your order.

This information is shared only to the extent reasonably necessary to fulfill the delivery or provide the requested service.

7. Customer Communications

If you place an order with Kapdaay, we may contact you by:

  • Phone;

  • SMS;

  • WhatsApp;

  • Email; or

  • Other contact information you provide.

These communications may relate to:

  • Order confirmation;

  • Order processing;

  • Delivery;

  • Payment;

  • Returns or exchanges;

  • Customer support; or

  • Important service-related information.

Service-related communications may continue even if you choose not to receive promotional messages.

8. Marketing Communications

Where permitted and where you have provided appropriate consent or otherwise allowed us to do so, Kapdaay may send information about:

  • New collections;

  • Sales;

  • Discounts;

  • Promotions;

  • Special offers;

  • New products; and

  • Other Kapdaay updates.

You can request to stop receiving promotional communications by using the unsubscribe option provided in an applicable email or by contacting us.

9. How We Share Information

Kapdaay does not sell your personal information as a business practice.

We may share necessary information with trusted third parties when required to operate our business and provide services to you.

These may include:

  • Courier and delivery companies;

  • Payment processors;

  • Website hosting providers;

  • E-commerce service providers;

  • Website analytics providers;

  • Marketing and advertising service providers;

  • Customer-support providers;

  • IT and security providers; and

  • Professional advisers or authorities where legally required.

We aim to share only information that is reasonably necessary for the relevant purpose.

10. Payment Providers

When you choose an online payment method, your payment may be processed by an external payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Kapdaay does not intentionally request or store your payment-card security information through ordinary customer communications.

For payment-related questions, you should also review the privacy policy of the payment provider you used.

11. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

These measures may include technical, administrative, and organizational safeguards appropriate to the nature of the information we handle.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. How Long We Keep Information

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information for purposes including:

  • Completing transactions;

  • Maintaining order records;

  • Handling returns and refunds;

  • Customer support;

  • Accounting and business records;

  • Fraud prevention;

  • Resolving disputes;

  • Maintaining security; and

  • Complying with applicable legal obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.

13. Your Privacy Choices

Depending on the information and applicable law, you may contact us to:

  • Ask what personal information we hold about you;

  • Request correction of inaccurate information;

  • Ask questions about how your information is used;

  • Request that certain information be deleted where appropriate;

  • Opt out of promotional communications; or

  • Raise a privacy-related concern.

Some information may need to be retained where required for legitimate business, legal, security, accounting, or dispute-resolution purposes.

14. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.

If you click a third-party link, you will leave the Kapdaay website.

Kapdaay is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Children's Privacy

Kapdaay's website is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect unnecessary personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

16. Social Media

Kapdaay may operate or maintain accounts on social-media platforms.

If you interact with Kapdaay through a social-media platform, that platform may collect and process your information according to its own privacy policy.

Your interactions with third-party social-media platforms are governed by the policies of those platforms.

17. Analytics and Advertising

We may use analytics or advertising technologies to understand website activity and evaluate the effectiveness of our marketing.

These technologies may use cookies or similar identifiers to provide information such as:

  • Number of visitors;

  • Pages viewed;

  • Traffic sources;

  • General customer interactions; and

  • Advertising performance.

Where applicable, you may be able to control certain tracking technologies through your browser or available privacy controls.

18. Fraud Prevention and Security

We may process information to detect, investigate, and prevent:

  • Fraudulent orders;

  • Payment fraud;

  • Unauthorized account activity;

  • Abuse of promotions;

  • Suspicious transactions;

  • Attempts to compromise our website; and

  • Other unauthorized or unlawful activities.

We may share relevant information with payment providers, delivery companies, security providers, or authorities where reasonably necessary or legally required.

19. International Data Transfers

Some third-party service providers used by Kapdaay may process information on servers located outside Pakistan.

Where information is transferred to another country, we will take reasonable steps appropriate to the circumstances and applicable requirements to protect the information.

20. Changes to This Privacy Policy

Kapdaay may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

21. Your Consent

By using the Kapdaay website and providing information to us, you acknowledge that you have read this Privacy Policy.

Where consent is required for a particular use of personal information, we will seek consent through appropriate means.

You may withdraw consent for certain optional uses of your information by contacting us, although this may not affect processing that is necessary to fulfill an order or comply with applicable obligations.

22. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations.

Pakistan's Ministry of IT currently lists the Personal Data Protection Bill 2023 as a draft, so this policy does not represent that the proposed Bill is currently an enacted federal privacy statute.

Other applicable laws may apply depending on the nature of the transaction, the customer, and the services involved.

23. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Kapdaay.

Kapdaay
Website: https://kapdaay.store
Email: [Kapdaay@gmail.com]
Phone / WhatsApp: [+923070226916]

We will review privacy-related requests and respond within a reasonable period, subject to applicable requirements and the nature of the request.